About These Terms

These Terms of Use apply to your access to and use of Shapeonix, shapeonix.com and the online features made available through our website.

By accessing or using the website, you agree to these Terms of Use. If you do not agree with these Terms, please discontinue use of the website.

Shapeonix is operated by Handan Yucheng Information Technology Co., Ltd.

Purchases made through Shapeonix are also subject, as applicable, to our Terms of Purchase, Terms of Service, Shipping Policy, Return & Refund Policy and Privacy Policy.

If a particular website feature, service or promotion includes additional terms, those terms will apply together with these Terms of Use.

Eligibility

You may use Shapeonix only if you are legally capable of using the website and entering into transactions that may arise from your use of it under the laws applicable to you.

You may not use our website where doing so would violate applicable law.

Permitted Use

Shapeonix provides this website primarily so visitors can:

• Browse Shapeonix home fragrance products and related offerings
• Review product descriptions, dimensions, materials, fragrance formats, specifications and available options
• Review product care, compatibility and use information where applicable
• Place and manage eligible orders
• Access shipping, return, privacy and other store policies
• Contact customer support
• Subscribe to communications where available
• Use other lawful shopping-related website features

You may use the website for personal and lawful purposes in accordance with these Terms.

Prohibited Uses

You must not use Shapeonix or any part of our website to engage in conduct that is unlawful, abusive, fraudulent, harmful or disruptive.

Prohibited activities include attempting to:

• Use the website for illegal or fraudulent purposes
• Submit false, misleading or unauthorized information
• Use another person's identity, account or payment information without authorization
• Gain unauthorized access to accounts, systems, servers, databases or website features
• Introduce malware, viruses, malicious code or harmful technology
• Interfere with the availability, security, performance or operation of the website
• Circumvent security, fraud-prevention or access-control measures
• Use automated tools in a manner that places an unreasonable burden on the website
• Scrape, harvest, download or extract website information for unauthorized commercial purposes
• Impersonate Shapeonix or falsely suggest an affiliation with Shapeonix
• Use website content in a manner that infringes intellectual property, privacy or other legal rights
• Engage in activity that could harm Shapeonix, our customers, systems or other website users

Customer Accounts

If customer account features are made available, you are responsible for providing accurate information and maintaining the confidentiality of your account credentials.

You are responsible for activity conducted through your account to the extent permitted by applicable law.

If you believe your account, password or login information has been compromised, please contact service@shapeonix.com as soon as possible.

Accuracy of Information You Provide

When interacting with Shapeonix, you agree to provide information that is accurate and reasonably complete.

This may include information submitted during checkout, customer support requests, return or refund requests, customer account features or other website forms.

Inaccurate or incomplete information may affect our ability to process an order, deliver a shipment, verify a request, process a return or provide customer support.

Website Content

Shapeonix aims to provide clear, useful and reasonably accurate information throughout the website.

Website content may include:

• Product descriptions
• Product photographs and videos
• Dimensions and specifications
• Materials, finishes and fragrance-format information
• Care, setup and compatibility information
• Pricing information
• Promotional information
• Store policies
• Graphics and design elements
• Written guides or informational content
• Other materials related to Shapeonix products and services

We may update, revise, correct or remove website content where reasonably necessary.

Product Images & Display

We aim to represent Shapeonix products as accurately as reasonably possible.

Actual product appearance may vary slightly because of screen settings, photography, room lighting, surrounding colours, materials, finishes, natural variation, manufacturing tolerances and other reasonable product differences.

Small variations may also occur in glass, ceramic, wood tones, fragrance liquids, wax, metal finishes, packaging or similar product components.

Customers should review the applicable product page, dimensions, specifications, fragrance format, compatibility information and available options before placing an order.

Intellectual Property

Unless otherwise indicated, the Shapeonix name, brand presentation, website design, original written content, graphics, logos, visual elements and other protected materials appearing on our website are owned by, licensed to or otherwise lawfully used by the applicable rights holder.

Access to Shapeonix does not transfer ownership of intellectual property rights to website users.

Except where permitted by law or expressly authorized, you may not:

• Copy or reproduce protected website content for commercial use
• Modify or create unauthorized derivative works from protected content
• Republish or redistribute protected website materials
• Use Shapeonix branding in a misleading or unauthorized manner
• Remove copyright, trademark or other proprietary notices
• Present Shapeonix content as your own

Limited Personal Use

You may view and use publicly available Shapeonix website content for ordinary personal shopping and informational purposes.

This limited permission does not grant a right to commercially exploit, resell, reproduce, copy, redistribute or commercially republish Shapeonix content.

Trademarks & Branding

The Shapeonix name, logos, visual branding, slogans and other source-identifying elements may be protected by applicable trademark or other intellectual property laws.

You may not use Shapeonix branding in a way that falsely suggests sponsorship, endorsement, partnership, authorization or affiliation.

Feedback & Communications

You may contact Shapeonix with questions, comments, suggestions, product questions, order requests or other feedback.

When communicating with us, you must not knowingly provide unlawful, malicious, abusive, defamatory, fraudulent, misleading or rights-infringing content.

Information included in customer communications may be used as reasonably necessary to respond to your request and operate our services in accordance with our Privacy Policy.

Reviews & User-Submitted Content

If Shapeonix provides features that allow customers to submit reviews, images, comments, questions or other content, submissions should reflect the user's own lawful experience.

User-submitted content must not be knowingly false, misleading, fraudulent, abusive, infringing, malicious or otherwise unlawful.

Where user-submitted content features are available, we may moderate or remove content where reasonably necessary to protect users, comply with applicable law, enforce these Terms or maintain the integrity and security of the website.

Third-Party Services

Shapeonix may rely on third-party services to provide parts of our website and ecommerce experience.

These may include services relating to:

• Ecommerce infrastructure
• Payment processing
• Shipping and fulfillment
• Website hosting
• Analytics and measurement
• Advertising and attribution
• Security and fraud prevention
• Customer support
• Other technology used to operate shapeonix.com

Independent third-party services may be subject to their own applicable terms, policies and privacy practices.

Third-Party Links

Shapeonix may contain links to websites or services operated by third parties.

Third-party links may be provided for convenience, functionality, informational purposes or as part of services used by our store.

Unless expressly stated otherwise, the presence of a third-party link does not mean Shapeonix controls or is responsible for the independent third party's website, content, products, security, terms or privacy practices.

We encourage users to review applicable terms and privacy policies when visiting independent third-party services.

Shopify

Shapeonix uses Shopify to support the operation of our online store.

Certain ecommerce, checkout, hosting, security, customer account, payment and other website functionality may therefore operate through Shopify or services integrated with Shopify.

Your interaction with features provided by independent service providers may also be subject to those providers' applicable terms and policies.

Privacy

Your use of Shapeonix is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, disclosed and protected, including information relating to cookies, advertising technologies, analytics, service providers and applicable privacy choices.

Review our Privacy Policy for additional information.

Cookies & Advertising Technologies

Our website may use cookies, pixels, scripts, local storage and similar technologies for website functionality, security, analytics, attribution, advertising and related purposes.

Additional information about these technologies and available privacy choices is provided in our Privacy Policy and Your Privacy Choices page.

Website Security

We take reasonable measures designed to protect the operation and security of Shapeonix.

Users must not attempt to bypass, disable, interfere with, exploit or test without authorization website security features, access controls, account protections or fraud-prevention systems.

We may take reasonable steps to investigate and respond to suspected fraud, misuse, security threats, unauthorized access or other harmful activity.

Website Availability

We aim to keep Shapeonix reasonably available and functional.

However, the website may occasionally become unavailable or experience interruptions because of maintenance, updates, network conditions, hosting issues, technical problems, security events or other circumstances.

We do not guarantee that every website feature will be available continuously or without interruption.

Changes to the Website

Shapeonix may modify, update, add, remove or discontinue website features or content where reasonably necessary.

Such changes may be made to improve the website, update our product offering, address technical or security issues, comply with applicable requirements or reflect changes in our products or services.

Accuracy & Errors

Although we aim to keep website information current and reasonably accurate, occasional typographical errors, technical errors, inaccuracies or omissions may occur.

We may correct such errors when identified, subject to applicable consumer protection requirements.

Nothing in these Terms is intended to remove rights that customers are entitled to under applicable law.

Disclaimer

To the maximum extent permitted by applicable law, the Shapeonix website and website services are provided on an “as available” basis.

We do not guarantee that the website will always operate without interruption, delay, technical error or temporary unavailability.

Nothing in these Terms excludes warranties, statutory rights, guarantees or other consumer protections that cannot lawfully be excluded.

Limitation of Liability

To the maximum extent permitted by applicable law, Shapeonix and Handan Yucheng Information Technology Co., Ltd. will not be liable for indirect, incidental, special or consequential losses arising solely from the use of, inability to access or interruption of the website where such liability may lawfully be limited.

Nothing in these Terms limits or excludes liability where doing so is prohibited by applicable law.

Mandatory consumer rights remain unaffected.

Suspension or Restriction of Access

Shapeonix may take reasonable steps to restrict or suspend access to website features where necessary to address:

• Suspected fraud
• Unauthorized access
• Security threats
• Abusive or unlawful activity
• Material violations of these Terms
• Technical or operational risks

Any such action will be taken subject to applicable law.

Consumer Rights

These Terms of Use are not intended to exclude, restrict or waive rights or protections that cannot legally be excluded or waived.

If applicable law grants you mandatory consumer rights beyond these Terms, those rights continue to apply.

Severability

If any part of these Terms is determined to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the extent reasonably necessary and permitted by law.

The remaining provisions will continue to apply to the extent permitted by law.

No Waiver

Shapeonix's or Handan Yucheng Information Technology Co., Ltd.'s failure to enforce a provision of these Terms in a particular situation does not automatically waive our right to enforce that provision later.

Changes to These Terms of Use

Shapeonix may update these Terms of Use from time to time to reflect changes in our website, services, technology, business practices, security measures or applicable requirements.

The current version will be posted on this page and the Last Updated date may be revised when appropriate.

Related Shapeonix Policies

Depending on how you interact with Shapeonix, you should also review the related policies that apply to our website and online store.